Terms & Conditions

Last Updated: 17th February 2025.

Welcome to illumion.io. These Terms and Conditions (“Terms”) govern your use of our website and any products, trials, or services (“Services”) provided by illumion (“we”, “us”, or “our”). By accessing or using our website or services, you agree to be bound by these Terms.

1. Website Use

You agree to use our website in accordance with all applicable laws and regulations. You must not:

  • Use the website for any unlawful purpose

  • Attempt to gain unauthorised access to any part of the website or its systems

  • Copy, distribute, or modify any content without our written consent

2. Product and Service Access

Illumion offers access to illumionONE, a high-precision benchtop microscope designed to support advanced imaging and analysis, often used in research, development, and quality control environments. The product may include access to accompanying software that enhances usability, data capture, and real-time image analysis.

Use of our product and any related services may be subject to specific terms outlined at the point of order or trial. You agree to provide accurate, current, and complete information when registering your interest, arranging a demo, or making a purchase.

 

3. Free Trials

We may offer eligible customers the opportunity to trial illumionONE, our advanced benchtop microscope, for a limited period. This may include temporary access to any accompanying software or digital interface required for full product use.

Key terms regarding product trials:

  • Trials are subject to availability and eligibility, and must be pre-arranged with a member of our team.

  • The trial period and terms of use (including duration, condition of the unit, and any responsibilities during the demo) will be confirmed in writing prior to the trial commencing.

  • Any accompanying software provided with the product during the trial is licensed for temporary use only and remains the property of Illumion.

  • You agree to use the trial unit with reasonable care and in accordance with any instructions provided.

  • The unit must be returned in its original condition (excluding fair wear and tear) unless a purchase agreement is reached.

  • At the end of the trial, we may discuss next steps for onboarding, payment, or custom arrangements for continued use or purchase.

  • Illumion reserves the right to withdraw or amend trial availability at any time.


Please note: Participation in a trial does not constitute a purchase or binding agreement unless otherwise specified in a signed contract or invoice.

4. Purchases and Payments

All purchases made via the illumion platform or website are subject to our pricing and payment terms outlined at the time of transaction.

  • Prices may be subject to change with reasonable notice.

  • You must provide valid payment information at the time of purchase.

  • Payments are processed securely via third-party providers.

  • Refunds, if applicable, are issued in accordance with our [Refund Policy] (link or mention if applicable).

5. Intellectual Property

All content on illumion.io, including text, images, branding, code, and software, is owned by or licensed to illumion. You may not reproduce, modify, or distribute any content without written permission.

6. Disclaimer and Limitation of Liability

Our website and services are provided “as is” without warranties of any kind. We do not guarantee that the website or services will be error-free or uninterrupted.

To the fullest extent permitted by law, illumion will not be liable for any damages arising from your use or inability to use our services, including direct, indirect, incidental, or consequential damages.

 

7. Termination

We reserve the right to suspend or terminate your access to our services or website at our discretion, especially in cases of suspected misuse or breach of these Terms.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these websites.

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We may update these Terms from time to time. Any significant changes will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes indicates your acceptance of the new Terms.

 

6. Contact Us

If you have any questions about this Cookies Policy, please contact: 

Illumion

Email: info@illumion.io

Website: www.illumion.io